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Joseph Rowntree Restores My Faith in Big Companies

Monday, 4 February 2013  |  Kate

My Itchy Dog Blog Ekoneem Organic Neem OilPosted a package to the wrong customer address on Saturday. Due to a mix up I had the wrong address entirely. It ended up going to his old work address, which just happens to be the Joseph Rowntree Foundation in York.

One phonecall to their main number, I got put through to the right lady who had the package on her desk (amazing!) who is sending it back to me today.

So that's an Ekoneem oil, a Dorwest Mixed Veg tablets and a Dorwest Organic Valerian Compound I've managed to retrieve thanks to one good hearted woman and my lovely customer.