Privacy & Cookies
My Itchy Dog Limited are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully regarding your personal data and how we will treat it.
By visiting www.myitchykid.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998, the data controller is:
My Itchy Dog Ltd (registered in England and Wales with company number 08494677) registered at:
Information we may collect from you
We may collect and process the following data about you:
Information you give us: you may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you place an order on our site or enter a competition or promotion. The information you give us may include your name, contact information and payment details.
Information we collect about you
With regard to each of your visits to our site we may automatically collect:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources: we work closely with third parties (including, for example, sub-contractors in technical, payment and delivery services, analytics providers and search information providers) and may receive information about you from them.
Uses made of the information
Information you give to us: we will use this information: to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, goods and services that you request from us; to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or other goods or services we feel may be of interest to you; to notify you about changes to our service; to ensure that content from our site is presented in the most effective manner for you and for your computer.
Information we collect about you: we will use this information: to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
Information we receive from other sources: we may combine this information with information you give to us, and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
Where we store your personal data
Where you have chosen a password to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Access to information
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: these are used to recognise you when you return to our site. This enables us to personalise our content for you and remember any preferences (for example, your choice of language or region).
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after time.